Your cart is currently empty!
Get In Touch
We value your feedback and inquiries. Whether you have a question, a request, or need assistance, our team is here to help you. Please feel free to reach out to us through any of the following channels:
Contact Information
Email: You can email us at info@lotusailm.com. We strive to respond to all emails within 24 hours.
Phone: For immediate assistance, you can reach us by phone at 216-270-0709. Our customer service representatives are available Monday through Friday, from 9:00 AM to 5:00 PM.
Who We Are
Welcome to our friendly candle company! We are passionate about providing the best candles and exceptional customer service to each and every one of our clients. Our dedicated customer service representatives are here to ensure your shopping experience is as smooth and enjoyable as possible.
Our Commitment to Excellent Customer Service
At our company, customer satisfaction is our top priority. Whether you have questions about candle scents, wick types, or delivery options, our knowledgeable customer service representatives are ready to help. As a valued customer, you can expect prompt and courteous assistance every time you contact us.
Personalized Assistance
We will be launching our personalized options soon. If you have any questions, please feel free to contact us and we will be more than happy to help.
Thank you for choosing our candle company. We look forward to serving you and making your experience exceptional!